IMPORTANT, PLEASE READ PRIOR TO SHOPPING WITH US.
Due to current restrictions in various locations, please take the following items into consideration when purchasing:
Ensure your shipping information is correct.
If your business is currently closed, please update your shipping address to an alternative address.
All items are shipped from the supplier directly.
If you order several items from various suppliers in the one order, you will receive separate parcels, which may arrive at different times.
Many suppliers are experiencing stock shortages.
The Sustainable Salons team is working hard to ensure the Rewards Shop is updated with current stock information, however, sometimes suppliers fail to notify us of stock outages, which may result in your item being unavailable at the time of ordering. If this is the case, the Sustainable Salons team will notify you as soon as possible.
Contact us if your complete order has not arrived within 10 business days.
Call Sustainable Salons Head Office at 1300 475 679 immediately after this period so that we can track your shipment.
Interstate deliveries may take up to 28 days.
Our delivery agents have informed us of this timeframe due to COVID-19 restrictions and delays affecting some areas.
Happy (sustainable) shopping!